rahulko25 12 Report post Posted January 28, 2014 HI.. plz help.. my three pc on home group network .. recently i am install windows 8.1 in one pc and other two pc xp sp3 running in windows 8.1 pc winword running fine but other 2 computer winword not working when i start office word (offcie 2007 ) open and hang or not reponding and other producat like Excel or Power point are working fine in same computer. when i unplug network line and open winword open eassly and work fine.. but insert or plug network cable same problem are live.. why not woking windows offcie word help me Share this post Link to post Share on other sites
Tech 425 3,942 Report post Posted January 28, 2014 Are you talking about Word 2007 on Win8 or WinXP If I get you right and Excel and PowerPoint is working right then something has gotten corrupted in Word I would 1st go to "Add Remove" in the "Control Panel" and chose Repair Office 2007 and see if that fixes it. If that doesn't then you can just run Office 2007 setup and chose custom install - uncheck all but Word 2007 then install Share this post Link to post Share on other sites
rahulko25 12 Report post Posted January 28, 2014 Are you talking about Word 2007 on Win8 or WinXP If I get you right and Excel and PowerPoint is working right then something has gotten corrupted in Word I would 1st go to "Add Remove" in the "Control Panel" and chose Repair Office 2007 and see if that fixes it. If that doesn't then you can just run Office 2007 setup and chose custom install - uncheck all but Word 2007 then install my three pc on home group network .. recently i am install windows OS 8.1 in 1 pc and other two pc xp sp3 OS running in 1 SYSTEM windows 8.1 OS pc winword running fine but other 2 Runing XP SP3 OS computer winword not working when i start office word (offcie 2007 ) open and hang or not reponding and other producat like Excel or Power point are working fine in same computer. when i unplug network line and open winword open eassly and work fine.. but insert or plug network cable same problem are live.. why not woking Share this post Link to post Share on other sites
Mark Phelps 473 Report post Posted January 28, 2014 rahulko25: I realize this is a frustrating problem ... but when someone advises you to do something and ALL you do in response is repeat your original post with some words highlighted in RED -- that does not help! We can all read, here. Repeating the same thing to us a second time is rude. You mention the PCs are connected through a Homegroup -- but XP does not use Homegroups. If you mean a Work group, that is different. Are any of the Word documents being accessed on a network share? Are any of them on one of the other PCs? 1 Share this post Link to post Share on other sites
rahulko25 12 Report post Posted January 29, 2014 rahulko25: I realize this is a frustrating problem ... but when someone advises you to do something and ALL you do in response is repeat your original post with some words highlighted in RED -- that does not help! We can all read, here. Repeating the same thing to us a second time is rude. You mention the PCs are connected through a Homegroup -- but XP does not use Homegroups. If you mean a Work group, that is different. Are any of the Word documents being accessed on a network share? Are any of them on one of the other PCs? rahulko25: I realize this is a frustrating problem ... but when someone advises you to do something and ALL you do in response is repeat your original post with some words highlighted in RED -- that does not help! We can all read, here. Repeating the same thing to us a second time is rude. You mention the PCs are connected through a Homegroup -- but XP does not use Homegroups. If you mean a Work group, that is different. Are any of the Word documents being accessed on a network share? Are any of them on one of the other PCs? Sorry not Homegroup all pc in workgroup NO not any document access on workgroup networkd 1 Pc OS is windows 8.1 (in windows 8.1 system Printer Insall and share in other 2 Xp install PC ) other 2 Pc XP sp3.. all computer connected via DHCP.. reals problem is - If network dissable then open officeword access easly but network enable then open officeword open and suddenly hand but same time open Excel, Power Point access easly and alos print command easly .. Share this post Link to post Share on other sites
Tech 425 3,942 Report post Posted January 29, 2014 I do understand this is very strange and I would have to still say rerun Office setup and chose custom install, uncheck all but Word 2007 and reinstall. To me it sounds like a system file is corupt Share this post Link to post Share on other sites
Mark Phelps 473 Report post Posted January 30, 2014 What I would suggest, before you do a reinstall, is the following: 1) Create a new Word document on each of the PCs. Do NOT put it in a shared folder. 2) Save and close each document on each PC. 3) Then, try to open each document again -- on each of the PCs. 4) Reconnect the network 5) See if you can NOW re-open the new document on each of the PCs. If you are sharing folders across the workgroup and you save the documents in any folders that are being shared, even if those folders are on the local machine, when you try to open a document in that folder, it's going to try to connect to the network. My guess is that connecting to the Win8.1 PC from the XP machines is "hanging" and that's what is preventing you from opening a document when the network is connectec. 2 Share this post Link to post Share on other sites
Tech 425 3,942 Report post Posted January 30, 2014 Mark I should of thought of that (I don't have any XP systems anymore) I had to do alot (I mean alot) to get Win8 and Server 2012 to RDP with each other Share this post Link to post Share on other sites
rahulko25 12 Report post Posted January 31, 2014 What I would suggest, before you do a reinstall, is the following: 1) Create a new Word document on each of the PCs. Do NOT put it in a shared folder. 2) Save and close each document on each PC. 3) Then, try to open each document again -- on each of the PCs. 4) Reconnect the network 5) See if you can NOW re-open the new document on each of the PCs. If you are sharing folders across the workgroup and you save the documents in any folders that are being shared, even if those folders are on the local machine, when you try to open a document in that folder, it's going to try to connect to the network. My guess is that connecting to the Win8.1 PC from the XP machines is "hanging" and that's what is preventing you from opening a document when the network is connectec. Your Guess is right ... Marks Phelps 1 - Creating a new Word Document in (Windows XP ) in each PC and save and then open easily ( without networked connected) No Issue.. 2. when do same at same PC but NETWORKED CONNECTED and trying to open word document at time "hanging" or not-responding in show task-manager.. 3. but same work done in 8.1 PC, create document save and open (with Network connected) not any problem Only problem in Windows XP PC.. ALL 2 PC XP SP3 Version if any any suggestion plz reply here I really needful....... thanks Share this post Link to post Share on other sites
Tech 425 3,942 Report post Posted January 31, 2014 Have you thought about making the XP systems Win7. I have 8.1 with Win7 and I use Office 2010 and 2013 - Not having problems (Stand alone, Networked, SkyDrive, or GDrive) Share this post Link to post Share on other sites
rahulko25 12 Report post Posted February 1, 2014 Have you thought about making the XP systems Win7. I have 8.1 with Win7 and I use Office 2010 and 2013 - Not having problems (Stand alone, Networked, SkyDrive, or GDrive) What I would suggest, before you do a reinstall, is the following: 1) Create a new Word document on each of the PCs. Do NOT put it in a shared folder. 2) Save and close each document on each PC. 3) Then, try to open each document again -- on each of the PCs. 4) Reconnect the network 5) See if you can NOW re-open the new document on each of the PCs. If you are sharing folders across the workgroup and you save the documents in any folders that are being shared, even if those folders are on the local machine, when you try to open a document in that folder, it's going to try to connect to the network. My guess is that connecting to the Win8.1 PC from the XP machines is "hanging" and that's what is preventing you from opening a document when the network is connectec. here is problam snap shot.... 1. snap shot image show word page hang (with networked) 2. snap shot image show word page hand but same time excel worked and print command taking (with networked) 3. one other snap show in task manager word documentg hang ( all time network connteded) Share this post Link to post Share on other sites
MooN 3 Report post Posted February 1, 2014 Try to completely reinstall Microsoft Office on your PC's that are running Windows XP, if you already didn't do that. As I can see you didn't really do that, but I have to repeat it. As for the screenshots - your Microsoft Word got corrupted, that can usually happen if you try to install Word 2007/2010 over a already installed Word product. 1 Share this post Link to post Share on other sites
rahulko25 12 Report post Posted February 2, 2014 Try to completely reinstall Microsoft Office on your PC's that are running Windows XP, if you already didn't do that. As I can see you didn't really do that, but I have to repeat it. As for the screenshots - your Microsoft Word got corrupted, that can usually happen if you try to install Word 2007/2010 over a already installed Word product. One time re-install and Other One time fresh Install Ofiice 2007. but problem is stell a LIVE .... Share this post Link to post Share on other sites
MooN 3 Report post Posted February 2, 2014 One time re-install and Other One time fresh Install Ofiice 2007. but problem is stell a LIVE .... Try to use registry cleaner software and see if that will help. CCleaner, Uniblue registry cleaner or something like that. 1 Share this post Link to post Share on other sites
Mark Phelps 473 Report post Posted February 7, 2014 It's important WHERE you create and save the documents. IF you create and save them to local folders -- that are NOT shared -- then having the network connected or not should make no difference. If you create and save them to shared folders, when the network is connected (even if the folder is local), you can get a hanging problem while the PC is trying to resolve network connections. 2 Share this post Link to post Share on other sites
rahulko25 12 Report post Posted February 8, 2014 It's important WHERE you create and save the documents. IF you create and save them to local folders -- that are NOT shared -- then having the network connected or not should make no difference. If you create and save them to shared folders, when the network is connected (even if the folder is local), you can get a hanging problem while the PC is trying to resolve network connections. Main issue is Office word open and hang .. but at same time excel, power point access .. and do any thing.. save or print command ok so how can i create document in office word .... ? Share this post Link to post Share on other sites
