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QuarkXpress 2015 Crashes When I Try to Open New Project

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I recenlty upgraded my QuarkXpress 2015 to the latest version, v. 11.1.0.0. Ever since doing so, when I open it, if I try to open a new project, Quark just crashes. It freezes, gives me the option of whether to send a report to Quark, and regardless of my choice, it closes/crashes. The message it gives simply says, "Quark Xpress has encountered as issue and needs to close."

 

I have tried downloading and installing the update anew, no difference. I tried running the Repair program provided in the installer, no change. I tried editing the license, putting in the original license number again, no change.

 

This application worked fine until I did this upgrade. I'm not sure which version I was at before I updated, possibly at the first version. I originally got the application, and how to activate, on this Website.

 

I'm using Windows 8.1, with 4 GB RAM, 2.20 GHz Intel Pentium processor, 64-bit system.

 

Can anyone tell me what to do to get this working again? If you can't open a new project, you can't do anything! Other menu items I select do seem to work.

 

I don't see anywhere in the application that might say it is activated. But I did activate it. It does not indicate it is trial anywhere.

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