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morgan23

Scam

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Hi folks.
I have an annoying popup that wont go away.
Help would be great please it is in MS Edge
The one on the right is the address it came from.

Regards

 

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STEP 1: Uninstall the malicious programs from Windows.
Find the malicious program and uninstall it. Look out for any suspicious program – anything you don’t remember downloading or that doesn’t sound like a genuine program. The “Programs and Features” screen will be displayed with a list of all the programs installed on your PC. Scroll through the list until you find the malicious program, then click to highlight it, then click the “Uninstall” button that appears on the top toolbar.

STEP 2: Use Malwarebytes Free to remove “You Flash Player might be out of date” adware.
Malwarebytes Free is one of the most popular and most used anti-malware software for Windows, and for good reasons. It is able to destroy many types of malware that other software tends to miss. 

Download Malwarebytes Free:

https://www.malwarebytes.com/premium/
  1. Click Free Download. You will be redirected to another page, and the download should begin automatically.
  2. Click "Run" if you see a dialogue box at the bottom of your browser window asking if you want to save or run Malwarebytes Anti-Malware. Otherwise, browse to your Downloads folder and double-click the installer, and install.
  3. Click "Scan Now"in the screen that appears when you run Malwarebytes Anti-Malware the first time. Before the scan begins, the application will check for updates to the malware database.
  4. Review the results once Malwarebytes Anti-Malware has finished the scan. If you think an item should not be quarantined, uncheck it. Otherwise, click "Quarantine Selected."
  5. Click on the "Quarantine" tab to view quarantined items.
  6. Click individual items in Quarantine to delete them.
  7. Restart your computer to complete the malware-removal process.

STEP 3: Reset the browser settings to remove “You Flash Player might be out of date” pop-ups

How to reset Microsoft Edge

To fully reset Microsoft Edge, you can do two things: reset your settings and clear your data. If you'd like to keep some data, you can only do one of these.

First, you'll need to reset your settings.

  1. Open Microsoft Edge on your Mac or PC and click the three dots in the top-right corner.
  2. In the dropdown menu that opens, click "Settings."
  3. In the left sidebar, click the "Reset Settings" tab.
  4. On the page that opens, click "Restore settings to their default values." It should be the only option on the page.
  5. A pop-up will appear, explaining which data will be deleted when you reset. To finish the process, click "Reset."

you can also clear your history and cache.

  1. Open Microsoft Edge on your Mac and PC.
  2. Once again, click the three dots in the top-right corner and select "Settings."
  3. In "Settings," click on the "Privacy and Services" tab.
  4. On the page that opens, find the "Clear browsing data" section and click "Choose What to Clear."
  5. A pop-up filled with checkboxes will appear. The default boxes checked are "Browsing history," "Download history," "Cookies and saved website data," and "Cached data and files." You can also clear your passwords, autofill form data, and more. To fully reset your browser, check off all these boxes.
  6. Click "Clear Now" to erase all the data you selected.

Your computer should now be free of the “You Flash Player might be out of date” malicious program.

STEP 4If you are still having problems with your computer after completing these instructions, then please:

Scan your computer for malware for free with the ESET Online Scanner. The online virus scanner checks for any type of virus and helps you remove it.

https://www.eset.com/int/home/online-scanner/

If you do not have an antivirus program on your computer, you may wish to consider purchasing an antivirus program to protect against these types of threats in the future.

Please let us know, how you get on…

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