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external drive started asking to format before use

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windows 8.1,  I was getting info off a problem  laptop. During the copy process the laptop stopped recognizing the usb port (this is my problem for laptop).   Now external drive says to format. I looked on internet and one source says to use chkdsk to repair and another said not to do that, can't remember all the instructions it said to use.  So before I do anything could someone give me advice of how to get this working as it has my info I was trying to save?   I guess this is a common problem, I just dont want to take the chance of loosing my data.  Thanks in advance. JJ 

I also tried the drive on a different pc.  can someone please give me advice on how to save my data ?



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