Ten (10) 10+ most dangerous species of help desk callers...

[woolie 50]

Ten (10) 10+ most dangerous species of help desk callers...

 

I thought this was a cute story with new photos...

 

Go on, now... check it out if you want to work at a help desK..

 

Don't miss the last one...That's ME ! )

 

http://www.techrepublic.com/photos/10-most-dangerous-species-of-help-desk-callers/483112?tag=siu-container;thumbnail-view-selector

 

 

 

Background:

Beware the most dangerous species of help desk callers

IT veteran Jeff Dray takes a lighthearted look at the types of people who call the help desk. We originally published Jeff's list back in 2001, but we've updated it a few times since then. And, I decided to pick a few photos the illustrate Jeff's great descriptions. Enjoy!

 

-- Bill Detwiler, Head Technology Editor

 

During my years working in IT support, I have become more and more interested in the many types of people who call IT help desks. Like a biologist, I have found that having a classification system is critical in understanding the users I help on a daily basis. With this in mind, and with my tongue in my cheek, I have categorized users into the following species.

 

Caption by: Jeff Dray

 

Photo credit: ©iStockphoto.com/CamiloTorres