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Bluetooth not available on device

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Hello All 

I have lost Bluetooth access on my Dell laptop and I'm having trouble connecting it as the online fix(s) hasn't worked at all.

Below is an over view of where everything stands currently.




Under Device Manager Bluetooth is not shown


Under shown hidden devices I'm able to view 


But I'm not able to update anything 


Are there any options to connect my Bluetooth again? I'm not sure why it started working in the first place.

Thanks to all that can provide support 

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I had to hold down the power button for 10 seconds on my laptop until it turns off, then unplug my power cable from my laptop, wait 30 seconds plug the power cable back in then turn on the laptop and all good.

If anyone has a similar issue try this method as it worked for me

hope all is well :)

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