devid 55 2 Report post Posted April 22, 2014 sorry forum help WindowsUpdate_80070002" "WindowsUpdate_dt000"anyone can help me about this error?windows 7 ultimate 64 bit Share this post Link to post Share on other sites
Tech 425 3,942 Report post Posted April 22, 2014 If you receive Windows Update error 80070002 while checking for updates, you need to remove the temporary update files that Windows uses to identify updates for your computer. To remove the temporary files, stop the Windows Update service, delete the temporary update files, restart the Windows Update service, and then try to check for Windows updates again. To stop the Windows Update service You must be logged on as an administrator to perform these steps. Open Administrative Tools by clicking the Start button , and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools. Double-click Services. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Click the Name column heading to sort the names in reverse order. Find the Windows Update service, right-click it, and then click Stop. To delete temporary update files Open Computer by clicking the Start button , and then clicking Computer. Double-click the local hard disk where Windows is installed, typically drive C. Double-click the Windows folder, and then double-click the SoftwareDistribution folder. Double-click the DataStore folder to open it, and then delete all files and folders in the folder. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Click the Back button. In the SoftwareDistribution folder, double-click the Download folder to open it, and then delete all files in the folder. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. To restart the Windows Update service You must be logged on as an administrator to perform these steps. Open Administrative Tools by clicking the Start button , and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools. Double-click Services. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Click the Name column heading to sort the names in reverse order. Find the Windows Update service, right-click it, and then click Start. Close the Services window and the Administrative Tools window. To see which updates are installed on the computer Deleting temporary update files will help solve the problem, but it will also delete the history in Windows Update. You can still see which updates are installed on your computer by going to Installed Updates. Open Installed Updates by clicking the Start button , clicking Control Panel, clicking Programs, and then, under Programs and Features, clicking View installed updates. To use the System Update Readiness Tool If you are offered the System Update Readiness Tool, but you encounter a problem using Windows Update, you can manually download and run the tool. You'll need to know the version of Windows and system type you are using. To run the System Update Readiness Tool manually Open System by clicking the Start button , right-clicking Computer, and then clicking Properties. Under System, note whether the computer's System type is a 32-bit or 64-bit version of the Windows operating system. Go to What is the System Update Readiness Tool? on the Windows website. Find the Windows version and system type of your computer, and then click the link to download the System Update Readiness Tool. After you download the System Update Readiness Tool, restart your computer, and then check for updates again. 2 Share this post Link to post Share on other sites
devid 55 2 Report post Posted April 22, 2014 thanks my friend Share this post Link to post Share on other sites
eatmyshorts 201 Report post Posted April 23, 2014 Tech...I had already posted that for devid on another site lol 1 Share this post Link to post Share on other sites
