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SlaveTrainer

Windows 10 shut down NAS connection

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I have 6 computers on a network. 4 run Windows 7 and have no issues. 2 run Windows 10 Home.

They have all been sharing a public folder on the NAS since Feb. 15 with no problem. Over the

weekend the 2 Win10 units stopped linking. All computers run the same anti-virus which has no firewall and Windows Firewall.

I have done everything over the past 30 hours to one or both. Ran update repair/ troubleshooter which worked on the one unit until I did a reboot, reset the network completely (modem,router,NAS), reset the IP/TCP stack, flushed etc the dns, upgraded the one that was on 1607 to 1703 Creator OS, nothing has worked more than a few minutes or until a reboot.

I can ping and tracert the IP of the NAS, Windows sees the device. It just gives the error:

your computer appears to be correctly configured, but the device or resource (NAS) is not responding...

 

Anyone have suggestions on what to try? It will not allow me to map the drive but that shouldn't even be needed.

So far only stock answers from Microsoft.

BTW, it doesn't matter if I have the 2 laptops on the WIFI which is what they usually use or are hard wired.

Antivirus and firewall turned off does nothing either. I have to be missing a fix. Every tech I know just scratches their head.

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Hi,

 

I run Windows 7 and I have for years and I guess I always will......even stopped Microsoft from installing Windows 10 on my PC's with Faronics Deep Freeze.

 

Windows 7 runs with MBI format and Windows 10 runs with GPI which is a completely new format and generally incompatible with MBI, so that, with time, Windows 7 software which runs on both, won't run on Windows 10 anymore - you will probably have to pay for new software which is dedicated to Windows 10.

 

The biggest problem I see with Microsoft is that they tried to switch everyone to Windows 10, underhandedly and without anyone having any say in the matter. You turned on your PC next day and you had Windows 10 on it and some programs were compatible and some were not - tough titty.

 

Why would Microsoft want everyone running Windows 10 anyway?

 

Well, first off, no one really knows what Windows 10 does, but you can be sure that a program which is forced on you, irrespective of its being free, is not there for your health and welfare, so much as Microsoft becoming big brother by default and sharing your internet connection and whatever you do online, with you - probably to be sold off to companies who want to know about internet surfing trends and possibly the Police about what (some) people do on the Dark Net and any other deemed illegal sites, or what the conventions of your country see as socially unacceptable activities to them, which need to be addressed and where applicable, punishments meted out.

 

Remember, what is legal now, only takes a signature by a politician to become illegal and surfing habits which were undercover, pretty much before Windows 10, could easily become legal actions, because of what Windows 10 reports back to Microsoft, from when Windows 10 was installed on your PC's and has been recorded forever in a digital format against your PC's identity number, where every PC has its own identity which is written into the OS when it is installed, so you can't take the hard drive from one PC and plug it into another and run it - take it from me, nothing runs at all - so this is a digital procedure pretty much along the lines of human DNA being different for each of us, but used now to solve crimes which previously were undetectable, by identity, whether human or PC and the digital footprint of that PC and wherever you send it on the internet and what you do there.

 

I stopped using Antivirus programs some years ago, because I found the ones I installed, started taking control of the internet and where I was allowed to go. They automatically deleted some of the software I downloaded without my having any input into that. Since I have always relied on Deep Freeze since the get go, I am protected from all antiviruses and anything else, simply by downloading and unpacking in "D" where my OS and supporting software is in "C" and just by rebooting my computer, I reset it back to its clean state, after I locked it with Deep Freeze. Everything accessing or secretly downloaded to "C" is wiped off.

 

Ok, I've had my winge. What to do about it?

 

When you installed Windows 10, your computers should have set up a System Restore point on each of your computers from the moment Windows 10 was installed, and for each peice of software which you installed on them, so each installation represents a potential System Restore point, which you can set your PC back to.

 

If you did not set up System Restore, then your only options might be to reinstall Windows 10 again, in the hope that NAS is restored, or change the format back to MBI and delete Windiows 10 and install Windows 7 on your computers, while you still can, however, backup all of your files which you don't want to lose, so if the unexpected happens, you only have PC problems and you have not lost the files you can't replace.

 

Move your cursor down to the left hand side, at start and hover it over the blank bar which you can see there and type in system restore and reset your Windows 10 computers back to the time when you had NAS access and after the restore, see if NAS is back.

 

If it is, remove those computers from the internet for the time being. If the system restore did not fix the problem, try an earlier system restore and keep going until you get NAS (whatever that is) back again.

 

With a Windows 7 computer, go onllne and download 3 programs. 1)Faronics Deep Freeze. 2)DWS.exe (which is free) 3) Emergency Kit Scanner [antivirus] (which is free). you can find them through Google or DuckDuckgo, which unlike Google, does not keep a record of where you go online - I use Mozilla Firefox linked to DuckDuckgo as my interent browser. Opera with its VPN, does not conceal your identity or location from the PC's you connect to on the internet, even though it is advertised that they do. Huh.

 

Partition your hard drives (if you have not done this already) so that you have "C" and "D" partitions on your hard drives. You can install a software program to do this, or you can do it via the "format" function within your Windows Operating System itself.

 

The partitioning program will scoop all of your software and supporting files into a partition it will call "C" and free up space which it will leave in a folder called "D", so you won't lose anything, but you can always do a files backup, just to be sure.

 

Download everything from the internet, in future, into a yellow folder in "D" and keep your OS and supporting software in "C". If you right click your mouse on your desktop, while you are in "D", you are given "New" and select "Folder" and while the folder is back hi-lighted, type in the name for it (downloads - for example).

 

Setup your browsers to download to "D" and all downloads, including your download program if you use one - I use JDownloader which is free and since I have 1TB of downloads capability per month (which I pay for from my ISP) naturally I like to get my money's worth - you can see my other posts to get a better idea of options there - give up storage CD's and DVD's in favour of 2TB hard drives is my suggestion.

 

Unpack in "D" and install from there into "C", once you have unfrozen "C". You can setup software in "C" and run it from there whilst your PC is locked by Deep Freeze, however, when you reboot, that program will have been wiped from your PC's hard drive and it will reset back to your original setup after freezing "C".

 

Run DWS.exe and delete all of the Microsoft access to your computers, both Windows 7 (which is no longer supported by Microsoft) and Windows 10 (when you have NAS up and running) and thereafter don't ever update your Windows 10 or Windows 7 programs from Microsoft - turn off the update function and rely on Deep Freeze to keep your PC's safe.

 

You can install Windows 7 operating systems onto your PC's which are formatted to MBI - and Windows 10 to PC's which are formatted to GPI, however they are otherwise both incompatible with each other.

 

You can delete Windows 10 and install Windows 7 on a hard drive, if you convert the hard drive format from GPI to MBI first and before you format your Deep Freeze unprotected hard drive (but use the Deep Freeze installation program to remove Deep Freeze entirely from your PC, before you format it) - and some partitioning programs have this function, however I'm not the full box and dice on the procedures and perhaps someone else on this forum can explain those procedures to us, better than me.

 

Now, run Emergency Kit Scanner (keep it updated - it is not invasive) and find and remove all backdoors, ransomeware, malware, trojans, worms, rootkits from your PC's, in fact whenever you install any new software, always run Emergency Kit Scanner to make sure your PC's are completely clean and once you are satisfied they are, go to the next step.

 

Run Faronics Deep Freeze and freeze "C". You must set a password to lock and unlock Deep Freeze and to access the program, you have to hold down Ctrl Alt Shift F5 or F6 and when prompted, put in your password then select unfreeze (for example) and let the program reboot your PC, whereupon "C" is unlocked and you can add or remove software unimpeded.

 

Thereafter always rely on Deep Freeze to keep you safe on the internet and you don't need Windows 10 or Windows 7 updates or patches, unless you are doing something which requires ultimate Operating Systems security from hackers, but if you do update, then run DWS.exe afterwards to remove Microsoft from your PC's and then Emergency Kit Scanner, before locking the "C" drive with Deep Freeze again. Remember that if Microsoft stopped NAS from working, a new update from Microsoft will probably do the same thing again and you will be back to square one.

 

DWS will keep you safe from Microsoft and whatever Microsoft records from any of its windows Operating Systems and if Microsoft can't reset your Windows 10 PC's so that NAS or anything else, no longer works, as long as Deep Freeze is locked, whenever you are on the internet. By the same token, if you pay for an antivirus program, it is just as likely that the manufacturer of that antivirus has determined NAS as being illegal and stopped your PC's in their tracks - so delete it and install Emergency Kit Scanner, but if you want to pay for a similar program, download Spy Emergency instead and use that instead (I use both).

 

DWS.exe works fine for now, but only for as long as it takes for Microsoft to find some way of combatting it.

 

I have run Windows 7, as I installed it, off the original CD, without any backups for years - using Deep Freeze to keep it secure from online threats and I still do, just as it came off the CD and nothing has integrated with my PC without my knowing about it.

 

Always download from digital warehouses, like Nitroflare, for example - don't share or download from computers online where you don't know who is running them - Government Departments are hunting down people who share stuff in that way here and prosecutions are ongoing - digital warehouses work as a watershed between you and the person who uploaded whatever you decide to download and only the digital warehouse might keep a record of each transaction, but I doubt it, of course, so your footprint remains as safe as it can be online, in this way.

 

Search in DuckDuckgo like this and for example: ebay mens woolen jumpers...and you will get a lot more choices than relying on eBay's search engine. Anything else, the name of a digital warehouse for example: nitroflare emergency kit scanner and follow the links to the download, which you could copy and paste into JDownloader - "start all downloads" bottom right hand corner - set and forget.

 

Hope this all helps......smile......

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Thanks for the long response. You put a lot of thought into it.

NAS stands for Network Attached Storage. It is a backup server device that runs Linux and can have 2,3,4 etc TB Drives in it. Mine has 2 2TB drives that mirror each other so if one fails the other is an exact copy. (MYCLOUDEX2ULTRA)

It has a shared folder section all can access and a section I am able to back up parts of each computer to for safe keeping of the business records. It uploads an exact copy to another NAS located at my office for redundancy.

 

These computers are in my clients business as is their NAS. I have no control over the OS they run. They say buy, I buy. They are slowly upgrading (cough cough) all their PCs and with them to Windows 10. The users are fairly computer illiterate which adds to my problem already.

 

At this point it may be a Windows Reset I will have to do. I should also take them from the home version I can't edit the registry to stop auto updates on to the Pro version which can be tweaked. I'm out of the office for 10 days so I'm researching options before I get back and try easier methods.

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Hi,

 

DWS.exe removes all of the Microsoft Windows programs and drivers which Microsoft uses to keep a digital check on your PC's (and those of your clients if it is installed there)including updates, which you would then have to probably update manually, but, as I see it, you then allow microsoft to turn off NAS again, once you update and you would defeat the purpose of using DWS.exe from the outset again, after Microsoft had turned it off once more - I hope that makes sense!! A bit like the fox chasing its tail!!

 

DWS.exe should do the same thing with your clients Windows 10 Home PC's that it does to yours, effectively shutting Microsoft out of the matter altogether, thus your clients would not need to update their Operating Systems to Pro, but stay with what they have got.

 

By the same token, if any of their OS's Serial Keys are blacklisted, like Microsoft did with Windows 7, DWS.exe puts a stop to that and said PC's will run with blacklisted numbers, because the Microsoft check is disabled and the relative PC in question, does not report back to Microsoft to confirm the OS is illegal and thus cannot be used on the PC - there is no need to use any other method to change things back to what you previously paid for.

 

You might check your (and their) antivirus programs, especially if a purchased one. Ideally you want an antivirus program which checks for antiviruses and what have you, on your PC's, but does not impose any command on your software which limits you in the services which you provide to your customers or from them to you and both of the programs I suggested, provide you with that option automatically.

 

I would suggest Deep Freeze, still, if you want to protect your principal hard drive which connects to the internet, against viruses and anything else which it can download from your customers PC's, or any others, bearing in mind that antiviruses and so on, generally attach themselves to software running on the host PC and then piggyback themselves down onto your principal hard drive, in effect spreading across the internet like a disease - Deep Freeze stops that and keeps your principal PC, hard drive, clean - however, if you don't have Deep Freeze on your mirror hard drive, then any updates would go through OK, and you would have to run antivirus programs on your second and backup hard drive (which is not Deep Freeze protected), before turning the hard drive with Deep Freeze off, to update it back from your second (mirrored) hard drive, before Deep Freezing your principal hard drive down again.

 

Perhaps you might suggest your customers PC's also run with Faronics Deep Freeze and transfer anything they download from your servers into "D" drive, after their hard drives have been partitioned, they to turn off Deep Freeze, before updating and then turning it back on again - thus if their PC's connect to the internet, unrelated to you, they and you don't get anything downloaded by them, that neither of you want.

 

By the time I had written the above blurb, it had occurred to me that you were probably doing what you are actually doing, however I thought you might be doing Torrents, which is a health risk here anyway - the cyber crime division of our police are hunting down and prosecuting Torrents users on the basis that software shared from PC to PC is illegal and a threat to the software industry, whereas, a digital warehouse is a watershed between the person who uploads and the person who downloads, with the one not ever being able to find out who the others are (unless a backdoor is included in supporting software like cracks and keygens - which often do have backdoors built in), so it makes every sense to run either of the 2 above programs I mentioned and rip the backdoors out of your OS's and remain clean, whenever you instal any new software, irrespective of if it was purchased or not.

 

By the same token, it occurs to me that the problems you were having, were probably problems other users might also be having, so whilst I was responding to your initial enquiry, I was also responding to all of those other users too and since I am retired and weekends and mondays are often internet quiet, because your weekends follow ours (you are behind us timewise) and it is not until mid week before things start to catch up and I am busy again, this keeps me alive and stimulated and hopefully helping out others who don't really know what to do next.

 

That said, I hope my suggestions work - feedback is always appreciated and 2 heads on the same task are always better than one !!

 

With much amusement, Best Wishes and Good Luck in your financial Enterprises.

 

BigBenn

 

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Hmmmm all the computers I have (Windows 10 Pro, Windows 10 Home, Windows 10 Alpha build, Windows 7, Linux) all see both of my NAS (All systems fully updated)

 

So it sounds to me you might have a virus, but I do hope bigbenn info helps you (I do say keep Windows security updates Updated) 

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Nope, it wasn't a virus. That would have been odd seeing as it killed 2 laptops at the same time. What it ended up being was a corrupted credentials issue caused by the update. Although the credentials were there on both units MS managed to hose both units. I renamed the NAS and reconfigured the whole office and they are back up and running. I've learned a lesson. It just didn't look like a credentials issue.  It seems MS has been hosing a whole lot of folks this way.

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I'm glad you got them fixed - All My systems can see and use my NAS, Even my system that is in Alfa Win10 can see and use it (All of them are fully updated also).

Sorry I did tell you to make sure the credentials were right.

Make sure when MS pushes a update that it installs right - When I see one for my systems I do a shutdown and pull power for 5 to 10 minutes and power back up to get the update.

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I'm glad you got them fixed - All My systems can see and use my NAS, Even my system that is in Alfa Win10 can see and use it (All of them are fully updated also).

Sorry I did tell you to make sure the credentials were right.

Make sure when MS pushes a update that it installs right - When I see one for my systems I do a shutdown and pull power for 5 to 10 minutes and power back up to get the update.

   That is the thing, there didn't appear to be anything wrong with the credentials, it was one of the first things I checked. I was as surprised as anyone could be when simply renaming the device and adding the credentials worked.

  What I will do is upgrade both these machines to Windows 10 Pro so I can edit the registry to allow me to pick and choose the updates as well as when they get installed just like in Win7. That way I can be sitting there updating one machine at a time and immediately roll back if something is wrong.

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Well when I upgraded one of my computers to Windows 10 from Windows 7 after the update I dumped it so none of Window 7 would be on the system

I did this because when I upgraded other one of my computers that had Windows 8.1 it became buggy and it turned out to be Windows 8.1 problem

I don't like OS upgrades (Major Ones) as if it was buggy before it still will be buggy with the new OS

 

I also do full system images to a 4TB drive I got, So if there is a problem I can restore it right back to the way I wanted it setup

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